Contact Yeti Customer Service
Yeti Phone Numbers and Emails
Toll-Free Number:
-
(833) 225-9384Toll Free
Customer Service:
-
(512) 828-6544Austin, TX - Domain Northside
-
(512) 640-7249Austin, TX - Flagship
-
(843) 277-1425Charleston, SC
Yeti Emails:
How to Contact Yeti?
Most Popular Number:
| Total calls: 623 | Issues resolved: 27 | Last call: Nov 29, 2024 |
Yeti Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yeti Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yeti is 8332259384. 58% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 94% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Yeti may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yeti Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yeti is 8332259384. 58% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 94% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Yeti may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.
People call Yeti mainly because of product/ service, return/ replace, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Yeti is customerservice@yeti.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Yeti Website:
Yeti Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00 AM – 8:00 PM CT
Saturday and Sunday: 9:00 AM – 6:00 PM CT
Mailing Address:
P.O. Box 163686
Austin, Texas 78716
Other Locations:
220 South Congress Ave.
Austin, TX 78704
11624 Rock Rose Ave
Ste. 134
Austin, TX 78758
360 King St.
Charleston, SC 29401
1572 N. Milwaukee Ave
Chicago, IL 60622
4525 McKinney Ave.
Dallas, TX 75205
3030 E 2nd Avenue
Suite, 101
Denver, CO 80206
1019 E Las Olas Blvd.
Fort Lauderdale, FL 33301
4048 Westheimer Rd
Houston, TX 77027
15900 La Cantera Pkwy
Suite #25110
San Antonio, TX 78256
15147 N. SCOTTSDALE RD. STE. 190
SCOTTSDALE, AZ 85250
Yeti Customer Service Reviews
Do not take a P.O. Box if you ship ups and get our orders to us.
If you dont refund our money. Dont make us jump through hoops to order from you.
3 out of 10. Talked to Juan in customer service about a new product idea I had.
He got excited too. It was great I could get someone to see what a terrific idea it was, a grow with me Yeti from baby/toddler to adult. But then I saw you have a no solicited ideas policy. How do you market anything new?
Love my Yetis; got a new teal one for Mother's Day.
Now, I almost want to switch from the disappointment. Donna Henley, 323 South Avenue, Elmira, NY 14904, (570)886-****.
How Good is Yeti's Customer Service?
Summary of Yeti Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Yeti?
Product/ Service Question:
- “Lid is leaking”
- “Defective zipper”
- “Broken product”
Shipping and Delivery Question:
- “Received email stating yeti was delivered, unfortunately it wasn’t”
- “Received email stating package was delivered, unfortunately it was not”
- “Never received my order”
Request for Information Question:
- “Help with an order”
- “Want to ask about emergency blanket”
- “Question about 18oz rambler water bottle”
Return/ Replace Question:
- “Waiting on return label”
- “Replace Yetti cooler strap pin”
- “Wrong replacement part second twice.”
Activation/ Cancellation Question:
- “I need to cancel my order because I put in the wrong sizes”
- “Canceled order.”
- “Cancelled photo”
Payments and Charges Question:
- “Discount from previous order not working for a new order”
- “Payment problems”
- “Wrong billing info on order”
Staff Question:
- “Customer service help”
- “To talk to customer service”
- “I talked to customer service person, two months ago about my yeti that the zipper broke”
Account Question:
- “Code 246144”
- “Want my code to enter with my order”
- “Forgot password”
Refund Question:
- “Refund”
- “My refund”
Website/ Application Question:
- “Website malfunction”
- “Trying to download pictures”
- “Install strap on sling bag”
Cards Question:
- “Trying to use Recall gift card”
- “Missing gift card”
Other Question:
- “Orded”
- “Myorder”
- “Missing slider off 10 oz rambler”
Compare Yeti Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
